Manually add links to companies and contacts in email

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Предложил Пользователь 1457293 04.10.2017 01:07:33

Manually add links to companies and contacts in email

I know it's been brought up before, but being able to manually add links would be so beneficial. The integration of incoming emails to @bitrix24.com addresses doesn't work well - emails don't show up in "Activity" as they're supposed to, for companies or individuals, even when the contact email is both in the CRM system and in the address group on the email. A good model for other systems integration is insightly - you can both manually link companies to an email, AND, you can access linked emails easily, through the company file or the contact file, if that's how they're linked. (Also, the recommended method, adding an email address in the top line of the body of the text, looks very unnatural and unprofessional to the email recipient).

I do appreciate how many features, and how many different users, Bitrix is trying to accommodate, but fully functional email integration should really be a priority for CRM systems.

Thank you for the excellent work you've been in to develop such a comprehensive system!