AddEventHandler('support', 'OnBeforeTicketAdd', function (&$content) { global $APPLICATION; $curPage = $APPLICATION->GetCurPage(); if (in_array($curPage, array('/bitrix/admin/ticket_edit.php')) && intval($_REQUEST['ID']) > 0) { // title ticket to 100% $content = preg_replace('#<input([^>]+)id="TITLE"([^>]+)>#is', '<input style="width:100%;" id="TITLE" \\1 \\2>', $content); } });